ប្រធានភ្នាក់ងារសេវាធនាគារវីអាយភី
This role is responsible for leading a small team doing sales and marketing activities targeting VIP customer set, increase customer base, acquire new customers and cross selling existing/ new products to meet the branch target. This role is also to ensure great services and experience provided to the customers.
Main Duties
- Ensure good communication with new and existing customers through the provision of VIP banking services;
- Find potential new customers for the growth of branches, department and bank;
- Understand customers’ behavior and cash flow, loss prevention and ensure to achieve the maximum results;
- Provide accurate financial consultation and solutions in accordance with the Bank’s standards and regulations;
- Provide information and contribute to the sale of other bank’s products and services;
- Receive feedback from customers to improve the Bank’s products and services, as well as to solve various customer problems effectively and in a timely manner;
- Supervise and guide VIP banking executive and VIP banking Teller to ensure accurate and fast customer service;
- Collaborate with relevant teams to provide services and respond to customer needs;
- Follow the principles, procedures, internal regulations and instructions related to the scope of work and role effectively;
- Prepare and keep documents in an orderly manner and keep them confidential;
- Train new VIP employees and act as a good example in the team, ask questions and provide effective feedback to create a good team work environment;
- Perform other task assigned by Manager, VIP Banking Office.
Job Requirements
- Bachelor’s Degree in Banking, Management or related field;
- At least 3 -5 years’ experience in related areas;
- Strong customer service and result-oriented personality;
- Good Relationship Management;
- Sales skills and understanding of sales culture preferably acquired in the Financial Services Sector;
- Strong customer service and result-oriented personality;
- High initiative, commitment, good communication and problem-solving skill;
- Good organizational skill, time management and team building;
- A strong desire to work in a team and deal with challenge;
- English language proficiency, the Chinese language is a plus (written and verbal);
- Computer literacy (Microsoft Word, Excel and Power Point).
Download Job Announcement
VIP Relationship Manager
របៀបដាក់ពាក្យ៖
បេក្ខជនដែលមានចំណាប់អារម្មណ៍ សូមអញ្ជើញផ្ញើប្រវត្តិរូបសង្ខេប (មានបិទរូបថត) ជាមួយលិខិតអមជាភាសាខ្មែរ/អង់គ្លេសមកធនាគារតាមរយៈអុីម៉ែល: hr@ftbbank.com ឬការិយាល័យកណ្តាល ស្ថិតនៅអគារលេខ ៣៣ C-D ផ្លូវលេខ ១៦៩ សង្កាត់វាលវង់ ខណ្ឌ ៧មករា រាជធានីភ្នំពេញ ឬតាមសាខាណាមួយ របស់ធនាគារពាណិជ្ជកម្មក្រៅប្រទេស នៃកម្ពុជា ។ មានតែបេក្ខជនដែលមានលក្ខណៈសម្បត្តិគ្រប់គ្រាន់នឹងត្រូវបានជាប់ក្នុងបញ្ជីសម្រាំង និងត្រូវបានទូរស័ព្ទអញ្ជើញឲ្យមកចូលសម្ភាសន៍ ។
ព័ត៌មានបន្ថែមសូមទំនាក់ទំនងមកកាន់លេខទូរស័ព្ទ: ០៨១ ៦៦៦ ៥៩៧ / ០៨១ ៦៦៦ ៥៣៥
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