នាយក-នាយិកា ការិយាល័យសេវាធនាគារវីអាយភី

This role is directly reported to Head, VIP Banking Department, and responsible for leading Branch, VIP RMs doing sales and marketing activities to manage VIP customer set, to increase VIP customer base, to acquire new VIP customers and to increase cross selling of FTB’s products to meet the business target. This role is also to ensure great services and experience provided to VIP customers.

Main Duties

• Take the initiative to define, plan and monitor the office’s strategy to ensure successful results and the bank’s long-term market share;
• Develop marketing plan accordance with the Bank’s strategy to achieve the budget plan as well as the goals by creating and implementing possible innovative solutions for customer’s needs;
• Keep up with the latest market trends, analyze customer behavior, key financial drive and competitor’s strategies to maintain continuous service growth;
• Provide highly professional advice to relationship manager of VIP banking services to meet the needs of customers through the bank’s products and services;
• Work with relevant departments and branches to ensure that customer issues or complaints are addressed and tackled;
• Provide inputs for developing new products and services and improve existing products and services to meet customer needs and drive business growth;
• Coordinate with other departments to promote work efficiency and compliance with guidelines;
• Supervise and guide RM of VIP banking service in daily work to ensure high work efficiency for maximum results;
• Be a good role model in the team, ask questions and provide effective feedback to create a good team work environment.

Skills/ Experiences

• Bachelor’s Degree or MBA in Management, Finance and Banking, Management or related field;
• At least 5 years’ experience in related areas;
• Sales skills and understanding of sales culture preferably acquired in the Financial Services Sector;
• Strong Relationship Management;
• Computer literacy (Microsoft Word, Excel and Power Point);
• English language proficiency, the Chinese language is a plus (written and verbal);
• Good organizational skill, Time management and team building;
• Good communication and problem-solving skill;
• Ability to conduct training and sharing to ensure smooth task handling.

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នាយក-នាយិកា ការិយាល័យសេវាធនាគារវីអាយភី

របៀបដាក់ពាក្យ៖

បេក្ខជនដែលមានចំណាប់អារម្មណ៍ សូមអញ្ជើញផ្ញើប្រវត្តិរូបសង្ខេប (មានបិទរូបថត) ជាមួយលិខិតអមជាភាសាខ្មែរ/អង់គ្លេសមកធនាគារតាមរយៈអុីម៉ែល: hr@ftbbank.com ឬការិយាល័យកណ្តាល ស្ថិតនៅអគារលេខ ៣៣ C-D ផ្លូវលេខ ១៦៩ សង្កាត់វាលវង់ ខណ្ឌ ៧មករា រាជធានីភ្នំពេញ ឬតាមសាខាណាមួយ របស់ធនាគារពាណិជ្ជកម្មក្រៅប្រទេស នៃកម្ពុជា ។ មានតែបេក្ខជនដែលមានលក្ខណៈសម្បត្តិគ្រប់គ្រាន់នឹងត្រូវបានជាប់ក្នុងបញ្ជីសម្រាំង និងត្រូវបានទូរស័ព្ទអញ្ជើញឲ្យមកចូលសម្ភាសន៍ ។
ព័ត៌មានបន្ថែមសូមទំនាក់ទំនងមកកាន់លេខទូរស័ព្ទ: ០៨១ ៦៦៦ ៥៩៧ / ០៨១ ៦៦៦ ៥៣៥

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