English
ភាសាខ្មែរ
- Careers
- Manager, Credit Portfolio Risk Management Unit
- Supervisor, SME Banking Unit
- Manager, Value Proposition
- Manager, VIP Banking Office
- Manager, Property Management Office/Deputy Head
- Branch Manager
- Manager, Digital Terminal Management Unit
- Deputy Branch Manager
- VIP Relationship Manager
- Relationship Manager (FI & SoE Lending and Financial Service)
- Manager, Learning and Development Unit
- Relationship Executive, FI & Multinational Business
- Relationship Manager (Corporate Lending)
- Senior Relationship Manager (Corporate Deposit)
- Office/Manager, Card Business
- Manager, Settlement Unit ( Card Accounting Manager)
- Manager, Event & CSR Unit
- Manager, Settlement Unit
- Head, Marketing & Communication Department
- Manager, Training Unit
- Manager, IT Reporting Administration Unit
- Manager, FX & Treasury Dealing Unit
- Manager, IT Security Unit
- Regional Branch Manager
- Manager, Training Unit
- Manager, Training Unit
- Manager, Retail Performance Management Office
- Senior Retail Lending Executive
- Senior Officer, Compliance Unit
- Senior Relationship Executive, SME Banking Unit
- Manager, Alternate Channels & Digital Branch Unit
- Senior Relationship Manager Trade Sales & Transaction Banking
- Manager, Credit Card Office
- Relationship Manager (Trade Finance Sale & Financial Service)
- Corporate Relationship Manager (Deposit)
- Corporate Relationship Manager (Lending)
- Manager, FX and Treasury Dealing Unit
- Corporate Deposit Relationship Manager
- Head of Compliance Department
- Deposit Relationship Manager
- VIP Relationship Manager
- Senior officer, IT Project Management
- Deposit Relationship Executive
- Senior Staff, Performance Management
- Senior Staff, UX/UI
- Senior Customer Service
- Senior Officer/Officer, IT Audit Unit
- Retail Lending Executive
- Executive, SME Support & Development Unit
- Corporate Relationship Executive (Lending)
- Senior Staff, Financial Planning & Analysis Unit
- Senior Relationship Executive (Public Entities & SoE Relation)
- Senior Staff, Corporate Development and Transaction Banking
- Manager, VIP Banking Office
- Manager, Trade Finance Sales Office
- Manager, Card Payment System Support Unit
- Head of Operation Support Department
- Senior Recruitment Officer
- Marketing Unit Manager
- Senior Staff, FX & Treasury Dealing Unit
- Staff, Regulatory Reporting Unit
- Senior Branch Relationship Officer
- Senior ATM Support Officer, Channel Banking Unit
- Senior Staff, IT Reporting Administration Unit
- Officer, Acquiring Services Unit
- Senior Staff, Card Payment Support
- Senior Credit Officer
- Senior Staff, Credit Card Unit
- Office Manager, Research & Innovation
- Branch Operation Officer
- Staff, IT Banking Application Administration
- Relationship Executive, SME Banking Unit
- Officer, Financial Audit Unit
- Office/Unit Manager, Card Business
- Staff, Digital Application Development Unit
- Staff, Products & Service Development
- Staff, IT Core Banking Development & Solution Unit
- Staff, Book Keeping and Internal Payment Unit
- Staff, Assets and Liabilities Management
- Server Administrator Officer
- Network Security Officer
- Staff, Bancassurance Office
- Staff, Settlement Unit
- Officer, Digital Banking Support & Project Implementation Unit
- Staff, Digital Branch Support Unit
- Customer Service Officer
- Senior Switching & Card Management Officer
- Staff, Card Payment Support
- Officer, Digital Bill Pay Support Unit
- Officer, IT Security Analyst
- IT Network Security Officer
- Officer, IT Penetration Tester
- Officer, Digital Application Development Unit
- Officer, Digital Quality Assurance Unit
- Senior Business Development Officer
- Financial Risk Management Officer
- Business Development Officer
- Staff, Cash Management Unit
- Staff, Credit Risk Management Unit
- Staff, Branch Service Quality Unit
- Staff, Trade Finance Unit
- Network Security Officer
- Staff, Merchant Acquisition Unit
- Legal Officer
- Staff, Ecommerce Telesales Unit
- Staff, Credit Card Unit
- Staff, Collection & Loan Recovery Unit
- Switching & Card Management Officer
- Officer, Core Banking System Unit
- Credit Officer
- Corporate Loan Officer
- Staff, Product & Processing Management Unit
- MIS Officer
- Corporate Deposit Officer
- Credit Risk Officer
- Staff of Customer Care Center (Afternoon Shift)
- Corporate Officer-Trade financing
- Corporate Credit Officer
- Branch Relationship Officer
- Staff, Core Banking System Unit
- Branch Relationship Trainee
- VIP Relationship Trainee
- Internship
- Credit Trainee
- Trainee, Digital Application Development Unit
- Cleaner
- IT Trainee
- Trainee, IT Security Analyst
- Security Officer
VIP Relationship Manager
This role is responsible for leading a small team doing sales and marketing activities targeting VIP customer set, increase customer base, acquire new customers and cross selling existing/ new products to meet the branch target. This role is also to ensure great services and experience provided to the customers.
Main Duties
- Ensure good communication with new and existing customers through the provision of VIP banking services;
- Find potential new customers for the growth of branches, department and bank;
- Understand customers’ behavior and cash flow, loss prevention and ensure to achieve the maximum results;
- Provide accurate financial consultation and solutions in accordance with the Bank’s standards and regulations;
- Provide information and contribute to the sale of other bank’s products and services;
- Receive feedback from customers to improve the Bank’s products and services, as well as to solve various customer problems effectively and in a timely manner;
- Supervise and guide VIP banking executive and VIP banking Teller to ensure accurate and fast customer service;
- Collaborate with relevant teams to provide services and respond to customer needs;
- Follow the principles, procedures, internal regulations and instructions related to the scope of work and role effectively;
- Prepare and keep documents in an orderly manner and keep them confidential;
- Train new VIP employees and act as a good example in the team, ask questions and provide effective feedback to create a good team work environment;
- Perform other task assigned by Manager, VIP Banking Office.
Job Requirements
- Bachelor’s Degree in Banking, Management or related field;
- At least 3 -5 years’ experience in related areas;
- Strong customer service and result-oriented personality;
- Good Relationship Management;
- Sales skills and understanding of sales culture preferably acquired in the Financial Services Sector;
- Strong customer service and result-oriented personality;
- High initiative, commitment, good communication and problem-solving skill;
- Good organizational skill, time management and team building;
- A strong desire to work in a team and deal with challenge;
- English language proficiency, the Chinese language is a plus (written and verbal);
- Computer literacy (Microsoft Word, Excel and Power Point).
Download Job Announcement
How to Apply:
Interested applicants, please send by email attached with a cover letter and your most updated CV (with current photo) to hr@ftb.com.kh or submit the hard copy at Our Head Office, Building No. 33 C-D, Tchecoslovaquie Blvd (169), Sangkat Veal Vong, Khan 7 Makara Phnom Penh. Only short-listed candidates will be contacted for an interview.
More information, please kindly contact phone number: 081 666 597 / 081 444 179
Please visit our website: https://ftb.com.kh/careers
Contact
Head Office Branch
HR Department
| Tel | : | +855(0)23 862 111 |
| Fax | : | +855(0)23 426 108/ 426 410 |
| : | hr@ftb.com.kh | |
| Website | : | www.ftb.com.kh |
| Swift Code | : | FTCCKHPP |
| Address | : | No. 33CD, Street 169, Sangkat Veal Vong, Khan 7 Makara, Phnom Penh, Cambodia. |
© 2024Foreign Trade Bank of Cambodia
|
Site Map