Staff, Collection & Loan Recovery Unit

This role working with Credit Department and FTB Branch. This role has prime responsibility for collect and solve all the problem between customers and Bank related to the debt payment.

Main Duties

• Report to management on customers’ situation such as payment history, actual situation and the changing of customers to management in a timely manner Find a solution to the problem.
• Build a close relationship directly with branch manager and credit officer and help to solve the problem for late payment customers or other problems or other problems.
• Collect all customer’s information from credit officers to monitor and control the situation and the changing of customers to find solution to prevent risk probability in a timely manner.
• To be responsible for resolving any debts that the loan officer is unable to resolve or debts that has not been paid for a long period in a highly efficient manner also in collaboration with the customer service officer and the branch manager if necessary.
• Must have a close relationship with local authorities to facilitate a smooth and peaceful debt settlement process.
• Provide timely feedback to the management team every time there is a dispute or any information that is not normal.
• Provide timely feedback to the management team every time there is a dispute or any information that is not normal.

Qualifications

• Bachelor’s degree in finance and banking, accounting or any relevant field.
• Minimum one or two years of working experiences relates to credit officer and legal in financial industry.
• Good problem solving, negotiation, interpersonal and convincing skills.
• Patience and understanding of emotions to deal with clients.
• Ability to use and communicate in both Khmer and English.
• Microsoft Office and Bank’s software.
• Excellent organizing, recording and filing skills.
• Strong dedication to accuracy and efficiency.

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Staff, Collection & Loan Recovery Unit

របៀបដាក់ពាក្យ៖

បេក្ខជនដែលមានចំណាប់អារម្មណ៍ សូមអញ្ជើញផ្ញើប្រវត្តិរូបសង្ខេប (មានបិទរូបថត) ជាមួយលិខិតអមជាភាសាខ្មែរ/អង់គ្លេសមកធនាគារតាមរយៈអុីម៉ែល: hr@ftbbank.com ឬការិយាល័យកណ្តាល ស្ថិតនៅអគារលេខ ៣៣ C-D ផ្លូវលេខ ១៦៩ សង្កាត់វាលវង់ ខណ្ឌ ៧មករា រាជធានីភ្នំពេញ ឬតាមសាខាណាមួយ របស់ធនាគារពាណិជ្ជកម្មក្រៅប្រទេស នៃកម្ពុជា ។ មានតែបេក្ខជនដែលមានលក្ខណៈសម្បត្តិគ្រប់គ្រាន់នឹងត្រូវបានជាប់ក្នុងបញ្ជីសម្រាំង និងត្រូវបានទូរស័ព្ទអញ្ជើញឲ្យមកចូលសម្ភាសន៍ ។
ព័ត៌មានបន្ថែមសូមទំនាក់ទំនងមកកាន់លេខទូរស័ព្ទ: ០៨១ ៦៦៦ ៥៩៧ / ០៨១ ៦៦៦ ៥៣៥

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