Senior Staff, UX/UI

This role is responsible for analyze, develop, designs, research and survey UX/UI on various platforms.

Main Duties

• Recommend seamless navigation through various digital programs and products/services ofthe Bank to enhance customer experience for existing and new apps;
• Compare mobile and website application data against customer responses to analyze traffics and determine design/approach for better performance
• Apply best practice and design by merge or combination of interface design concepts with digital design to encourage cooperation and teamwork across the Bank;
• Prepare user storyboard and/or customer journey screens to accurately convey conceptual designs to product/service owner and senior management
• Work with business, products, and/or related teams to gather requirements to design aesthetic elements for use in web and mobile applications
• Conduct research and survey through various platforms to collect customer feedback on application attractiveness, convenience, user-friendliness, and experience; recommend change/improvement and make presentation to related teams and senior management;
• Report to core digital office and perform other duties assigned by management from time to time.

Skills/ Experiences

• Bachelor or higher degree in IT, UI-UX designs, and/or related fields;
• At least 2-year demonstrated experience in creating and implementing UX-UI designs;
• Good knowledge base and competency to use visual design programs, e.g., Figma, Adobe XD, Adobe Photoshop, Illustrator, JIRA, and other applications/programs (abilities to use Figma, Adobe XD, and JIRA are of great advantages);
• ​​ Ability to work effectively in a collaborative environment to create top-performing interfaces for product/service owner across the Bank;
• ​ Good experience with coding and ability to troubleshoot using HTML, CSS and comparable languages;
• Khmer and English proficiency in writing, speaking, and listening when communicating in professional manners with internal and external stakeholders;
• Ability to prioritize and manage several milestones and projects efficiently;
• Account for challenges using problem-solving skills and seek to optimize data for the best possible outcome;
• Good experience in creation of user storyboards and/or customer journey.

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Senior Staff, UX/UI

How to Apply:

Interested applicants, please send by email attached with a cover letter and your most updated CV (with current photo) to hr@ftb.com.kh or submit the hard copy at Our Head Office, Building No. 33 C-D, Tchecoslovaquie Blvd (169), Sangkat Veal Vong, Khan 7 Makara Phnom Penh. Only short-listed candidates will be contacted for an interview.

More information, please kindly contact phone number: 081 666 597 / 081 444 179

Please visit our website: https://ftb.com.kh/careers