Senior Branch Relationship Officer

This role is responsible for acquiring & managing the clients to grow the bank’s business. The incumbent will build a thorough understanding of each client’s financial requirements and will focus on sales, retention and building deeper relationships with clients.

Main Duties

  • Build and manage a portfolio of clients.
  • Identify and maintain good relationships with key business contacts and influencers internal and external.
  • Open new account for customers.
  • Manage the branch team in the absence of the branch manager.
  • Make sales solicitation by visiting customers door to door.
  • Seek referrals and cross-selling opportunities from existing customers to other business units of FTB Bank.
  • Develop and implement a co-ordinated business development and marketing plan to meet business objectives.
  • Continually build product knowledge and awareness throughout the sales network.
  • Grow business in the own Branch.
  • Perform other duties as assigned by Branch Manager.

Job Requirements

  • Bachelor’s Degree in Management, Finance and Banking, or related field.
  • At least 3 year in Marketing and Sale with Bank/MFI are preferable.
  • Demonstrated a strong customer service and sales-oriented personality.
  • Good organizational and time management skills.
  • A strong desire to work in a team and sales environment.
  • Excellent interpersonal and verbal communication skills.
  • Excellent negotiation and internal & external relationship building.
  • Computer literacy and English language proficiency.

Download Job Announcement

Senior Branch Relationship Officer

How to Apply:

Interested applicants, please send by email attached with a cover letter and your most updated CV (with current photo) to or submit the hard copy at Our Head Office, Building No. 33 C-D, Tchecoslovaquie Blvd (169), Sangkat Veal Vong, Khan 7 Makara Phnom Penh. Only short-listed candidates will be contacted for an interview.

More information, please kindly contact phone number: 081 666 597 / 081 666 535

Please visit our website:


Head Office Branch

HR Department

Tel : +855(0)23 862 111
Fax : +855(0)23 426 108/ 426 410
Email :
Website :
Swift Code : FTCCKHPP
Address : No. 33CD, Street 169, Sangkat Veal Vong, Khan 7 Makara, Phnom Penh, Cambodia.