This role is responsible for servicing the clients who come to the branch counter. The incumbent will build a thorough understanding of each client’s financial requirements and will focus on providing the best services to retain and build deeper relationships with clients.

Main Duties

  • Process banking transaction for the customers following FTB service standards
  • Act as a key advocate to existing and potential customers
  • Proactively determine customer’s need to actively sell the bank’s full range of product and services
  • Keep updated on product knowledge and policies
  • Ensure transactional processing is efficient and accurate
  • Assist others where needed

Job Requirements

  • Bachelor Degree in Banking or related field
  • One year of experience in customer service, cashier/teller with banking/MFIs
  • Strong customer service and sales-oriented personality
  • Good organizational and time management skills
  • A strong desire to work in a team
  • English language proficiency, the Chinese language is a plus
  • Computer literacy in Microsoft Office Word & Excel

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How to Apply:

Interested applicants, please send by email attached with a cover letter and your most updated CV (with current photo) to or submit the hard copy at Our Head Office, Building No. 33 C-D, Tchecoslovaquie Blvd (169), Sangkat Veal Vong, Khan 7 Makara Phnom Penh. Only short-listed candidates will be contacted for an interview.

More information, please kindly contact phone number: 081 666 597 / 081 666 535

Please visit our website:


Head Office Branch

HR Department

Tel : +855(0)23 862 111
Fax : +855(0)23 426 108/ 426 410
Email :
Website :
Swift Code : FTCCKHPP
Address : No. 33CD, Street 169, Sangkat Veal Vong, Khan 7 Makara, Phnom Penh, Cambodia.