Senior VIP Relationship Executive

This role is responsible for supporting VIP Relationship Manager acquiring and managing clients to grow the bank’s business. This incumbent will build a thorough understanding of each client’s financial requirements and will focus on sales, retention and building deeper relationship with customers.

Main Duties

  • Operate to acquire and manage new and existing VIP client base to achieve the business targets.
  • Build positive and productive relationships with clients for business growth./li>
  • Identify and maintain good relationship with key internal and external contacts and influencers to help drive business growth./
  • Cross sell bank product to optimize the revenue.
  • Monitor competitors’ activities, report and make recommendations
  • Ensure that the highest quality of service is offered in the VIP premises at all the time.
  • Ensure that client requests and complaints are handled timely and accurately.
  • Work collaboratively with all relevant internal team members to offer highest service quality to customers.
  • Maintain up-to-date knowledge about company products and services.
  • Ensure full compliance with FTB’s policies, procedures and related regulatory requirements.
  • Perform other tasks assigned by relationship manager.

Job Requirements

  • Bachelor Degree in Banking, Management or related field.
  • At least 2 years’ experience in marketing and sale areas.
  • Strong customer service and result-oriented personality
  • High initiative, commitment, good communication and problem solving skill.
  • Excellent negotiation and internal and external relationship building.
  • Good organizational skill, time management and team building.
  • A strong desire to work in a team and deal with challenge.
  • Computer literacy and English language proficiency (written and verbal)
  • Computer literacy; in particular, Microsoft Word, Excel and Power Point

Download Job Announcement

Senior VIP Relationship Executive

How to Apply:

Interested applicants, please send by email attached with a cover letter and your most updated CV (with current photo) to or submit the hard copy at Our Head Office, Building No. 33 C-D, Tchecoslovaquie Blvd (169), Sangkat Veal Vong, Khan 7 Makara Phnom Penh. Only short-listed candidates will be contacted for an interview.

More information, please kindly contact phone number: 081 666 597 / 081 666 535

Please visit our website:


Head Office Branch

HR Department

Tel : +855(0)23 862 111
Fax : +855(0)23 426 108/ 426 410
Email :
Website :
Swift Code : FTCCKHPP
Address : No. 33CD, Street 169, Sangkat Veal Vong, Khan 7 Makara, Phnom Penh, Cambodia.