Senior VIP Relationship Executive
This role is responsible for supporting VIP Relationship Manager acquiring and managing clients to grow the bank’s business. This incumbent will build a thorough understanding of each client’s financial requirements and will focus on sales, retention and building deeper relationship with customers.
Main Duties
- Operate to acquire and manage new and existing VIP client base to achieve the business targets.
- Build positive and productive relationships with clients for business growth./li>
- Identify and maintain good relationship with key internal and external contacts and influencers to help drive business growth./
- Cross sell bank product to optimize the revenue.
- Monitor competitors’ activities, report and make recommendations
- Ensure that the highest quality of service is offered in the VIP premises at all the time.
- Ensure that client requests and complaints are handled timely and accurately.
- Work collaboratively with all relevant internal team members to offer highest service quality to customers.
- Maintain up-to-date knowledge about company products and services.
- Ensure full compliance with FTB’s policies, procedures and related regulatory requirements.
- Perform other tasks assigned by relationship manager.
Job Requirements
- Bachelor Degree in Banking, Management or related field.
- At least 2 years’ experience in marketing and sale areas.
- Strong customer service and result-oriented personality
- High initiative, commitment, good communication and problem solving skill.
- Excellent negotiation and internal and external relationship building.
- Good organizational skill, time management and team building.
- A strong desire to work in a team and deal with challenge.
- Computer literacy and English language proficiency (written and verbal)
- Computer literacy; in particular, Microsoft Word, Excel and Power Point
Download Job Announcement
Senior VIP Relationship Executive
How to Apply:
Interested applicants, please send by email attached with a cover letter and your most updated CV (with current photo) to hr@ftbbank.com or submit the hard copy at Our Head Office, Building No. 33 C-D, Tchecoslovaquie Blvd (169), Sangkat Veal Vong, Khan 7 Makara Phnom Penh. Only short-listed candidates will be contacted for an interview.
More information, please kindly contact phone number: 081 666 597 / 081 666 535
Please visit our website: https://ftb.com.kh/careers