The Chinese Speaking Relationship Manager shall need to cultivate and grow relationships with Chinese clients and financial institutions, drive business opportunities, enhance cross-selling activities, and generate sustainable revenue while ensuring compliance with the Bank's policies and regulatory standards.

Main Duties 

• Build sales pipeline and acquire new Chinese corporates and business relationships to grow the Bank's deposit portfolio.
• Manage and up-tier existing client relationships to enhance customer retention and satisfaction.
• Achieve assigned deposit growth and income targets through proactive client engagement.
• Promote and cross-sell the Bank's products and services to maximize revenue and profitability.
• Identify business opportunities and market trends within the Chinese business community.
• Build a strong network of investors, associations, trade supply chain, and referral sources.
• Prepare business proposals, pricing requests, and strategies to support business growth.
• Conduct KYC, customer due diligence, account opening, and onboarding processes in compliance with regulatory requirements.
• Monitor client portfolios, deposit balances, and account activities to identify opportunities for retention and growth.
• Serve as the primary contact for Chinese-speaking clients, ensuring effective communication and timely resolution of client needs. - Upskill junior members through on-the-job coaching.

Skill/Experiences 

• Bachelor’s Degree in Banking and Finance or related fields
• Master Degree in Business Administration (MBA), Finance and Banking and the like is an added advantage
• Acceptable Chinese language qualification (e.g., HSK Certificate, Chinese language graduation certificate, or equivalent qualifications).
• A minimum of 3 years’ experience in banking industry or financial services and some level of leadership taken.
• Minimum of 2 years’ experience in customer-facing roles, particularly on loan or deposit portfolios.
• Good knowledge of banking dynamics and insights.
• Experience in managing Chinese corporates.