Relationship Manager, Retail Lending

The Relationship Manager, Retail Lending, played critical role and focused on driving retail business growth, generate leads, and maintaining strong client relationships within the retail lending segment. The position has wide-ranging responsibilities, including building relationship with clients, analyzing the financial data, and writing loan proposal.

Deadline
November 30, 2026
Location
Phnom Penh
Experience
-
Work Level
-
Employment
Full time
Positions
-

The Relationship Manager, Retail Lending, played critical role and focused on driving retail business growth, generate leads, and maintaining strong client relationships within the retail lending segment. The position has wide-ranging responsibilities, including building relationship with clients, analyzing the financial data, and writing loan proposal.

MAIN RESPONSIBILITIES

  • Generate new prospect clients and consistently meet or exceed sales targets;
  • Grow and maintain a high-quality retail loan portfolio by building strong client relationships and delivering proactive service;
  • Actively promote and sell a full range of banking products to maximize client value, meet their needs, and align with their financial capacity;
  • Provide excellent service and effectively resolve customer complaints to build long-term trust.
  • Provide lending solutions based on comprehensive financial/credit analysis and client needs.
  • Conduct loan Underwriting & Credit Analysis by Collect customer information, conduct financial assessments, and prepare loan proposals and contracts/disbursement.
  • Monitoring overdue loan and follows up on timely manner.
  • Ensure compliance with the bank policies and regulatory standards to maintain operational integrity and avoid legal or financial risks;
  • Complete other work-related tasks assigned by Management.

QUALIFICATION AND EXPERIENCE

  • Bachelor’s Degree in Management, Finance and Banking or related field.
  • At least 3 years’ experience related to the said position.

1. Hard Skill (Technical) 

  • knowledge of retail banking products.
  • Knowledge of market related products.
  • Accounting and Finance Skill.
  • Portfolio Management.
  • Loan Underwriting & Credit Analysis.
  • Good communication skills in spoken and written English.

2. Soft Skill (Core-Competency) 

  • Focuses on the customer.
  • Build good relationship.
  • Delivers results.

3. Personal Attitude 

  • Friendly, Integrity and Smart working.
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