The Manager, Office of Financial Institutions (FI) and Inter-bank, is responsible for leading and managing sales operations focused on Financial Institutions and Multinational Business (MB) clients. The role involves building and maintaining strategic relationships with both local and international banks—particularly for correspondent banking (RMA) relationships—as well as with multinational corporations. The manager will drive business growth through effective client engagement, sales strategy implementation, and coordination with internal teams.

Main Duties

Client Relationship Management:

• Develop and secure new loan and deposit relationships with FI & MB clients within the bank’s target segments;
• Maintain the existing client by understanding their needs and offering suitable financial products and solutions;
• Connect the new RMA relationship and reconnect/revisit the existing RMA connection to build a diversified correspondent banking relationship;
• Organize regular meetings, presentations, and product demonstrations for client engagement and retention;
• Address client queries and resolve issues promptly to ensure high client satisfaction.

Sales Team Leadership:

• Lead and mentor the sales team focused to FI and MB client following the strategic direction from the bank;
• Assist the Head & Deputy Head to setting sales targets, monitoring performance, and guiding the team to achieve business objectives;
• Coordinate training and development programs to enhance the team’s skills and product knowledge;
• Track market trends, competitor activities, and client feedback to adapt sales strategies effectively;
• Review loan assessment, summary from the teams and provide the feedback;
• Assist in negotiate T&Cs and close deals with key clients.

Business Development:

• Identify new business opportunities within the FI and MB segment;
• Collaborate with product development, treasury, risk, and operations teams to enhance the existing products for better customer satisfaction and tailor new products/services to meet the demand of the clients;

Reporting & Compliance:

• Prepare periodic sales reports, forecasts, and market analysis for senior management;
• Ensure adherence to internal policies, regulatory guidelines, and compliance requirements in all sales activities;
• Coordinate with legal and compliance teams for contract review and regulatory approvals;
• Develop and implement policy & procedure and report for Corporate Business Department to ensure work effectiveness;
• Set the key performance indicators (KPIs) for subordinates and monitor on their performance to achieve the set target;
• Perform any other relevant duties assigned by Management.

Skill/Requirement 

• Bachelor’s/Master’s Degree in Accounting and Finance, business administration, economics or a related field.
• At least of 4 years’ experience in banking industry or financial services and some level of leadership taken.
• Minimum of 2 years’ experience in customer facing roles, particularly on loan and deposit portfolios.
• Comprehension in financial analysis and credit proposal writing.
• Comprehension in bank products on payments, collections, and digital platform.
• Deal structuring.
• Credit Risk assessment, prudential ratio interpretations.
• Regulations on liquidity management, portfolio exposure, risk weighting.
• Data analysis Skill.
• English and Computer Skills (Word, Excel, and Power Point).