VIP Relationship Executive

This role is responsible for acquiring and managing the clients to grow the bank’s business. This incumbent will build a thorough understanding of each client’s financial requirements and will focus on sales, retention and building deeper relationship with VIP clients.

Main Duties

• Meet with clients to promote and sell the Bank’s services.
• Process new account opening.
• Grow the business by creating effective referral networks.
• Identify and maintain good relationship with key person and influencer internal and external.
• Understand customer needs and cross-sale products.
• Ensure to offer highest quality of service in the VIP premises at all the time.
• Ensure that client requests and complaints are handled timely and accurately.
• Ensure compliance with the bank’s policies and procedures with accurate record .
• Work collaboratively with all relevant internal team members to offer highest service quality to customers.
• Maintain up-to-date knowledge about company products and services.
• Assist other where needed.

Job Requirements

• Bachelor Degree in Banking, Management or related field.
• Minimum of one year in Marketing and Sale with Bank/MFI is preferable
• Strong customer service and result-oriented personality.
• Excellent negotiation and internal and external relationship building.
• Good organizational and time management skills
• A strong desire to work in a team and deal with challenge.
• English language proficiency, the Chinese language is a plus
• Computer literacy; in particular, Microsoft Word, Excel and Power Point

Download Job Announcement

VIP Relationship Executive

How to Apply:

Interested applicants, please send by email attached with a cover letter and your most updated CV (with current photo) to hr@ftbbank.com or submit the hard copy at Our Head Office, Building No. 33 C-D, Tchecoslovaquie Blvd (169), Sangkat Veal Vong, Khan 7 Makara Phnom Penh. Only short-listed candidates will be contacted for an interview.

More information, please kindly contact phone number: 081 666 597 / 081 666 535

Please visit our website: https://ftb.com.kh/careers