Senior Teller

This role is responsible for maintaining cash drawers, investigating discrepancies, training junior tellers, providing access to vaults, maintaining ATM machines, reporting to bank officials, and motivating other tellers.

Main Duties

• Disbursement of cash for day-to-day operations from the treasury, such as: Chief Teller / Senior Teller, Teller and Reserve Cash.
• Supervise and manage cash in the branch properly to ensure that there is enough cash to operate in the branch and comply with banking policies and procedure.
• Check and prepare ATM cash loading properly and on time.
• Check and verify all Tellers transactions in the banking system to ensure accuracy according to customer requests.
• Assist teller supervisor to monitor on the cash exchange operation of customers according to the exchange rate and monitor the exchange rate in the market on a regular basis to request to change the special exchange rate for potential customers.
• Assist teller supervisor on the closing of daily cash transaction such as: making daily cash reports, checking actual cash with reports to ensure accuracy.
• Assist teller supervisor in establishing good relationships with potential customers in the branch area to create an adequate source of cash.
• Participate in the meeting of the Assistance Team to find the inactivity to improve, provide additional training on a regular basis, provide high professional service, cultivate constant vigilance and solve related problems, financial services, banking to customers with satisfaction.

Skills/ Experiences

• Bachelor degree in Business/ Finance and Accounting.
• At least 3 years’ experience in banking sector.
• Good oral, written and communication skills in English.
• Computer literate (Ms. Word and MS. Excel).
• Strong customer service and sales-oriented personality.
• A strong desire to work in a team
• The relevant staff is responsible for performing other duties as assigned or as required by the manager in charge.
• Responsible for solving all problems that arise within the role and duties, cases that cannot be resolved, must be reported to the manager to resolve in a timely manner.

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Senior Teller

How to Apply:

Interested applicants, please send by email attached with a cover letter and your most updated CV (with current photo) to hr@ftb.com.kh or submit the hard copy at Our Head Office, Building No. 33 C-D, Tchecoslovaquie Blvd (169), Sangkat Veal Vong, Khan 7 Makara Phnom Penh. Only short-listed candidates will be contacted for an interview.

More information, please kindly contact phone number: 081 666 597 / 081 444 179

Please visit our website: https://ftb.com.kh/careers