Senior Staff, Payment Support Unit

This role Leads and manages tasks and duties of ATM Network & Digital Branch support office to ensure ongoing performance and achieve planned targets.

Main Duties

• Track and monitor project progress, ensure effective implementation of new card payment services/initiatives and perform post-implementation review after launch;
• Participates in Card Project with related parties (Risk,BA, IT, Finance, Compliance Department and Vendor) on producing of Business requirement, functional specification and technical System parameters configuration;
• Support and Fix all the transaction issues from all channels (ATM/POS/MOBILE/VISA & Master NET/CSS);
• Manage SIT, QA, and UAT activities with vendor and project stakeholders, and offer training to stakeholders/user;
• Develop, evaluate and implement new features of card system for improving of Debit, Credit, and prepaid Card Operation and channels;
• Prepare Manual, procedure and guideline of Debit, prepaid, Credit Card Operation;
• Working with Vendor to implement project and fix all system issues;
• Keep Monitoring System performance to up and running 24/7;
• Experience with Internal Card Scheme such as Visa/Master/UPI to operate and manage both debit and credit card operations;
• Maintenance Switching and Testing System Environment (SIT/UAT);
• Prepare monthly System Performance Report and report to Managements and relevant teams;
• Other tasks assigned by the management.

Skills/ Experiences

• Bachelor’s Degree in computer science or other related fields;
• At least 02 years’ experience in managing CMS or others System with Bank/MFI;
• Computer science & engineering;
• PLSQL, ORACLE, JBOSS, ISO 8583, Fiorano, JAVA, API…;
• A strong desire to work in a team and deal with challenge;
• Good communication skills in spoken and written English;
• Computer literacy and English language proficiency.

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Senior Staff, Payment Support Unit

How to Apply:

Interested applicants, please send by email attached with a cover letter and your most updated CV (with current photo) to hr@ftb.com.kh or submit the hard copy at Our Head Office, Building No. 33 C-D, Tchecoslovaquie Blvd (169), Sangkat Veal Vong, Khan 7 Makara Phnom Penh. Only short-listed candidates will be contacted for an interview.

More information, please kindly contact phone number: 081 666 597 / 081 444 179

Please visit our website: https://ftb.com.kh/careers